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Snag Bar issues - fixed May 11, 2011

by Bebe Lee - May 11, 2011 Star_s7,902 views

Update (05/12/11 @ 12:07 PM PST): If your 1-Click Gifts isn't showing up, please click the G logo -> "Layout Manager" -> "Restore Layouts"

A number of people reported issues with snagging yeaterday:

Farmville - items are snagged with "unsure" message in the log even through they appear in the gift box.

Frontierville, Cityville,  Cafe World - not snagging

It was due to some format change made by Zynga games. We have made corresponding changes to make Snag Bar work again for these games!  

The changes should be rolling out to all snag bar users within next 12 hours. If you're in a hurry, just click "Reload Toolbar" on the snag bar. Happy snagging.

Replies (193)

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Paula Benoit Hogan - May 12, 2011

Mine still is not working either, and one click gifts is not showing up at all. I tried downloading the Google Chrome F/V gift program, but will probably uninstall it. What a nightmare. Took forever. Please fix Gamer's Unite Snag Bar and gift acceptance! Thanks~ :)

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